Acupuncture Bexley and London - Dr (TCM) Angelo D'Alberto BSc(Hons) MBAcC0207 954 9298 / 07900 802 087

Terms and Conditions

Once you have made an electronic, written or verbal booking you will have entered into an agreement to have treatment with Angelo D'Alberto. This agreement is based on these Terms and Conditions, and the fee for the treatment will be deemed due accordingly.

Payment

Payments for treatments can be made at the time of booking if using the online booking system or in full at the end of your session. Payment for packages are due in full at the end of the first treatment of the package.

Treatment packages need to be started 9 calendar months from the purchase date. Once started they need to be used within 3 calendar months from the date of the 1st treatment. It is advisable to schedule your whole treatment plan when you pay for a package to make sure that you can fit all of the treatments of a package within the 3 calendar month period. Unless these sessions are booked in advance, there is no guarantee that Angelo D’Alberto will be available. If you don’t take all treatments within 3 calendar months, then these treatments will be lost and not refunded.

Refunds or partial refunds for packages are not permissible, unless the package is cancelled by Angelo D’Alberto, in which case the amount corresponding to the standard price of the sessions taken until that point will be retained.

Cancellation

If for any reason you cancel a treatment within less than 24 hours notice, the full treatment price remains due. This fee is payable within 7 days or at the next session, whichever is earlier.

When a cancelled session is part of a discounted prepaid package, the entitlement to that particular session from the package is lost.

Should you run late for an appointment, Angelo D'Alberto may not be available beyond the time slot reserved for you, and in some cases it may not be feasible to start the session. However, everything possible will be done to try to accommodate you. Your session may be cancelled if we have not heard from you within 15 minutes of the agreed appointment time.

Protection of your personal data

During your treatment consultation you will provide relevant personal information relevant to maintaining our patient-practitioner relationship and used for tailoring your treatment. This information will be kept confidential, stored securely and maintained accurately by updating it as advised by you.

You may occasionally receive information and updates from Angelo D'Alberto in which case you will either have agreed in advance to your information to be used for marketing communications, or be given an opportunity to opt out. Your information won’t be disclosed to others without your prior consent.
 
Angelo D'Alberto reserves the right to change these terms and conditions at any time by posting new terms and conditions on this site.